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SafeGuard

Investment in technology is integral to your agency’s ability to solve gun-related crime, and protecting those investments and maximizing their potential is essential. Forensic Technology’s SafeGuard Extended Warranty and Protection Plan ensures that your IBIS®TRAX™ system, users and processes perform at optimal levels by maximizing system uptime, minimizing unexpected expenses, and maintaining the integrity of crime scene data.

As a SafeGuard member, you will benefit from:

  • 24/7, multilingual support from certified specialists
  • On-site equipment repairs at no additional cost
  • Preventive system maintenance both remotely and on-site
  • Software upgrades to deliver new features and functionalities
  • Continuous education for users, including coaching, access to subject matter experts and an e-learning knowledge center

When you become a SafeGuard member, you will join more than 186 public safety and law enforcement agencies around the world who currently benefit from best-in-class support. To learn more, download a SafeGuard brochure, or contact Forensic Technology for additional details.

NB: The SafeGuard Extended Warranty and Protection Plan is also available for the following Projectina products (some limitations may apply): VisionX, COMAC, UCM, Docucenter NIRVIS and Spectra PRO.

SafeGuard

24/7, multilingual support from certified specialists

On-site equipment repairs at no additional cost

Preventive system maintenance both remotely and on-site

Software upgrades to deliver new features and functionalities

Continuous education for users, including coaching, access to subject matter experts and an e-learning knowledge center

Other services

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